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In the ever changing world of customer communications with everyone thinking they know the rules of client-consumer communication, can you be sure your delivery the ‘ideal’ marketing message? These management briefings are designed to give an overview of the technologies behind the ‘perfect’ customer communication process. Make sure your company is adapting quickly to the fast moving, technology driven customer communication world with the following briefings...

TransPromo

TransPromo or the blending of promotional messages into transactional communications is a technology whose time has come. As marketers strive to break through the number of consumer and customer messages, they are increasingly leveraging statements and other transactional documents as a marketing platform and an integral part of the overall customer experience.  We show you how this technology can revolutionise your customer communication.

Taking the Pain out of Compliance

With change the only constant in regulation and legislation, we look at how you can use new technologies to make compliance quicker, easier and less costly. This briefing was created especially for compliance officers or roles of that kind.

Increasing Customer Satisfaction and Retention

This session is designed to give an update on the latest customer communication technologies which drive your customer retention through better service and query resolution, providing the customer with the information they need, in the format they need it, at point of contact.

Increasing Brand Loyalty

Use intelligent customer communication technologies to exploit cross-selling and up-selling opportunities, cementing your brand and increasing revenue by maximising the potential of customer relationships.  This briefing is a must for managers looking to develop new marketing opportunities through technology.

Driving Down the Cost of Customer Communication and Increasing Return in Invesment

Discussed in this session is how the latest technologies can actually cut the cost of communication with your customers, boost your revenue and create a strong return on investment.

Each session is customisable to the individuals needs and can be carried out on or off site.

Docuplus offers many other courses within the following subjects;

• Products
• Technology
• Document Management
• Management briefings for IT Management

To find out more about how Docuplus can help you, please contact us on: 01494 880577 or via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .