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Docuplus are pleased to announce a new product.

Prinova's messagepoint will allow our customers to deploy dynamic messaging content which ensures relevant and personalised delivery of messages and business communications... Read More

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Customer Information System Print E-mail

The Customer Information Revolution

Competitive companies with customer service centres must deliver a high level of service to increase customer loyalty. In order to meet customer expectations, these organisations need to offer faster and faultless customer services throughout the entire customer lifecycle.

The Customer Information Challenge

For many organisations, offering such quality implies also producing personalised interaction across all customer touchpoints.

Integration Drives Value

The solution provides the customer services department with a 360-degree view of the customer information.


Docuplus 360 Degree Solution

Docuplus Customer Information System

  • Rapid access to all customer documents
  • Secured user authentication and business information integrity
  • Multi-channel distribution of any content from any source
  • Powerful data mining, customisation and search functionality
  • On the fly page flow and composition of personalised document

Added Value From Docuplus

  • Fast ROI through easy implementation and reduced operational costs
  • Unlimited, cost-effective system scalability and interoperability
  • Huge productivity gains with totally automated functionality
  • Streamlined collaboration with customers and other departments
  • Leveraged IT investments through smart integration with all data sources 

Customer Information System Webinar - Next date to be announced

Join this 40 minute webinar to see how Docuplus’ Customer Information System can enhance the customer service experience. Click to Register



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